Frequently asked questions
Booking
- Fare inclusions and exclusions?
- How many passengers can you take?
- How much advance booking notice do you require?
- When is the ‘busy’ season?
- Payment options, gift vouchers and advance bookings.
- Family rates, child age restrictions and rates.
The Cruise
- What can we expect on our day cruise?
- What will we see at the reef?
- Where do you go on your daily cruise?
- Lunch, drinks and special dietary requirements?
- Departure and Arrival
- What should we bring with us?
- Boat specifications.
Activities
- Is it possible to go scuba diving?
- Do you offer floatation aids and tuition for nervous snorkellers?
- Snorkelling Gear, prescription masks.
- Do you offer guided snorkeling?
Where do you go on your daily cruise?
Our daily cruise to the Great Barrier Reef visits one of two sites at Tongue Reef, approximately 20 nautical miles from Port Douglas. Our Skipper will choose the best location according to the conditions on the day to maximise your experience.
Do you visit an island?
No, not on our scheduled day cruise. Synergy can visit the beautiful Low Isles on private charter.
Are the day trips suitable for guests (including children) who cannot swim?
The only way to see the reef from Synergy is by snorkelling.
How many snorkel sites do you visit in a day?
Synergy visits one site only to maximise your in-water experience. We spend three hours at one site.
Our reputation for superior service has been achieved over years of catering to the highest standards of both Australian and overseas visitors.24 HOUR BOOKING HOTLINE:1300 395 187 |  |
| |
Shop 1, Meridien Marina |
|
