Terms & Conditions

DEPOSIT REQUIREMENTS

Day Sailing Trip Credit card number or tour voucher number from agent to secure booking.
Private Charter   A charge of no less than 20% deposit is required on confirmation of booking, with balance due 48 hours prior to travel 


CANCELLATION / CHANGE OF DAY

Day Sailing Trip  Less than 24 hours prior to departure will incur a cancellation fee of 100% of the total fare 
Private Charter 

Less than 48 hrs prior to departure will incur a cancellation fee of 100% of the total fare value


OPERATION DAYS

Day Sail/Private Charter 7 days per week with the exception of Xmas Day and scheduled maintenance period


WEATHER
On very rare occasions, services can be subject to the effect of weather or unforeseen circumstances requiring changes to the suggested itinerary. Synergy Reef Sailing reserves the right to make changes to the itinerary for the safety and comfort of its passengers and crew. Should Synergy II not operate for any reason passengers will be offered alternative dates or a full refund. 

Our reputation for superior service has been achieved over years of catering to the highest standards of both Australian and overseas visitors.

           24 HOUR BOOKING HOTLINE

          1300 395 187


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    Shop 1, Dixie Street
    PO Box 170
    Port Douglas QLD 4877
    Fax: +61 7 4099 5534
    Email: sail@synergyreef.com.au