Frequently asked questions
Booking
- Fare inclusions and exclusions?
- How many passengers can you take?
- How much advance booking notice do you require?
- When is the ‘busy’ season?
- Payment options, gift vouchers and advance bookings.
- Family rates, child age restrictions and rates.
The Cruise
- What can we expect on our day cruise?
- What will we see at the reef?
- Where do you go on your daily cruise?
- Lunch, drinks and special dietary requirements?
- Departure and Arrival
- What should we bring with us?
- Boat specifications.
Activities
- Is it possible to go scuba diving?
- Do you offer floatation aids and tuition for nervous snorkellers?
- Snorkelling Gear, prescription masks.
- Do you offer guided snorkeling?
What’s for Lunch?
Lunch is cooked on board by our staff, we use, where possible fresh local produce.
Can we bring our own drinks?
No. As a licensed vessel Synergy carries a range of soft drinks, bottled water and alcoholic beverages.
Is alcohol served on board the vessel?
Yes, a range of beverages are available for purchase.
Do you cater for special dietary requirements?
Yes, as long as we are given notice when you book your trip we can cater for vegetarian, vegan and gluten-free diets.
Our reputation for superior service has been achieved over years of catering to the highest standards of both Australian and overseas visitors.24 HOUR BOOKING HOTLINE:1300 395 187 |  |
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Shop 1, Meridien Marina |
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