Frequently asked questions

Do you have a family rate or is the tour priced individually?
All fares are priced on an individual basis.

I want to purchase two seats on your cruise as a present. Do you have gift vouchers?
Yes, we are happy to provide a gift voucher for you to present to your friends or family. Please email or contact us direct to arrange a gift voucher.

What age applies for a "child rate"?
Our child rate applies to children aged 4 to 14. Our crew reserves the right to ask for proof of age on board the vessel.

We have a baby aged two. Can we bring her along?
Synergy’s Full Day Luxury Sailing & Snorkelling Cruise is unsuitable for children under age 4. There are several day care options in Port Douglas and private baby sitters also. Ask your hotel for details. Otherwise your hotel can recommend child-friendly tours. Infants and children are able to travel on Synergy's private charter.

We are two families with 5 children between us. What is the best option for us?
Families with children may like to consider a sole charter (exclusive use of the vessel). As such, Synergy can then change the destination to suit the needs of your group.