Frequently asked questions
Booking
- Fare inclusions and exclusions?
- How many passengers can you take?
- How much advance booking notice do you require?
- When is the ‘busy’ season?
- Payment options, gift vouchers and advance bookings.
- Family rates, child age restrictions and rates.
The Cruise
- What can we expect on our day cruise?
- What will we see at the reef?
- Where do you go on your daily cruise?
- Lunch, drinks and special dietary requirements?
- Departure and Arrival
- What should we bring with us?
- Boat specifications.
Activities
- Is it possible to go scuba diving?
- Do you offer floatation aids and tuition for nervous snorkellers?
- Snorkelling Gear, prescription masks.
- Do you offer guided snorkeling?
When do you depart?
The vessel boards at 8.15am and departs at 8.30am.
When do you return?
Approximate return time is 4.15pm
What happens if we are running late?
It is a good idea to call our reservations number to let us know if you think you might be late on 4050 0675. If you are later than 8.30am and we have not heard from you, we will assume you are a ‘no show’ and depart for the reef without you. This will incur a 100% penalty fee.
Our reputation for superior service has been achieved over years of catering to the highest standards of both Australian and overseas visitors.24 HOUR BOOKING HOTLINE:1300 395 187 |  |
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Shop 1, Meridien Marina |
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